Owner FAQs
Answers to your common questions
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Am I required to make my property available to Section 8?
Property owners are not obligated to accept Section 8 tenants unless local regulations specifically require it. We recommend checking local ordinances or consulting with our team for clarity on your area’s policies. -
Are you licensed?
Yes, we are a fully licensed property management company, compliant with all applicable industry regulations and standards. -
Can I reach you after hours?
Yes. We provide an emergency contact line for urgent issues outside of normal business hours. Non-urgent inquiries will be addressed during regular office hours. -
Can you deposit rental income directly into my account?
Absolutely. We offer convenient direct deposit for owner disbursements to ensure secure and timely delivery of your rental income. -
Do I get to review or sign the lease?
Owners may review the lease before it is executed. We handle the lease signing process on your behalf unless otherwise arranged. -
Do you also handle real estate sales?
Some of our partners do offer real estate sales services. If you're considering buying or selling property, we can connect you with a trusted expert. -
How and when do I receive my payments?
Owner payments are processed on a regular schedule, typically via ACH direct deposit or mailed check, after rent has been collected and expenses reconciled. -
How is rent collection managed?
We provide tenants with flexible payment options, including online portals and traditional methods. Late rent is handled promptly according to lease terms and legal requirements. -
What lease terms do you typically offer?
Standard lease terms are typically 12 months, but we can accommodate other durations based on owner preferences and market conditions. -
How much security deposit do you collect from tenants?
Security deposit amounts are based on local market standards and legal requirements. Specific amounts are determined by rental price and tenant qualifications. -
When can you begin managing my property?
We can begin management as soon as all necessary agreements are in place and your property is ready for leasing. -
What types of properties do you manage?
Our portfolio includes single-family homes, HOA, multi-family residences, and commercial properties. -
What financial reports will I receive and how often?
You will receive detailed monthly financial statements, including rent collected, expenses, and maintenance activity. Additional custom reports are available upon request. -
Who holds the tenant's security deposit?
Tenant security deposits are held in a dedicated trust account, in accordance with local legal requirements and industry best practices.